Virtual Game Auction FAQ

Virtual Game Auction FAQ – September 2020

About

Virtual Board Game Auction Meeple

We’re hosting our ninth Game Auction Saturdays, September 19 & 26, 2020 from 6pm to 10pm virtually via Here Be Books & Games’ Discord server! Everyone is welcome to participate as a seller and/or as a buyer.

To help make it clear how the Virtual Board Game Auction works, we’ve put together this list of frequently asked questions – with answers of course. If you still have questions after reading it, please call us at (843) 695-1498.

Seller FAQ

How do I sell games at the auction?
Bring the games you want to sell to Here Be Books & Games during regular store hours Friday, September 4 thru Wednesday, September 16, 2020.

You should inventory all games beforehand to make sure they’re complete. We’ll have you complete a form for each game or lot you wish to sell, indicating the reserve price (the lowest you’re willing to sell it for), plus any notes about condition, expansions or extras we should mention during the auction.

Where do I get the seller’s forms?
You can download the forms here and fill them out ahead of time to speed up the process or pick some up at Here Be Books & Games.

Do I really have to check each game I want to sell for completeness, that is, count every card and piece?
Yes! If something unessential to game play is missing, note it on the seller form. If the game is not complete enough to be playable, do not bring it to the auction.

Sold!

How much does it cost to sell games at the auction?
$2 per lot. You receive the proceeds in Store Credit for each game we auction off for you, less $2 per lot.

What constitutes a lot?
A lot can be:

  • a single game or RPG book.
  • a game with one or more expansions.
  • a bundle of multiple games, RPG books, or accessories to be sold together.

We recommend you bundle several small items as a single lot to make it more attractive to buyers!

How and when do I get paid?
After the auction concludes, and all Buyers have paid for their games, we’ll issue Store Credit slips to the Sellers. You can pick up your Store Credit slip the week after the auction.

What can I buy with Store Credit?
You can use Store Credit to purchase in-stock merchandise, as well as, special orders and preorders. If there’s a game, gaming supply or accessory you want that isn’t in stock, just ask us. We’ll try to get it for you.

May I use the Store Credit I earned for games I sold in the auction to buy other games in the Auction?
No. You may not use Store Credit or coupons to pay for auction purchases. We accept cash, credit cards, debit cards and PayPal though.

What if a game I bring to sell, doesn’t sell?
We’ll give it back to you. If you don’t want the game back, you can donate it to our Game Library or for a future game giveaway.

Do I have to be present to sell games in the auction?
No. You can drop off the games you want to sell, with completed seller forms. We’ll hold your Store Credit slip at the counter until it’s convenient for you to pick it up.

Buyer FAQ

How can I participate in the auction?
Register by Friday, September 18, 2020 by:

Discord
  • Joining our Discord server, if you haven’t already: https://discord.gg/nDhv9EJ
  • Texting your name and Discord username to us at (843) 695-1498.
  • Buyer Registration Deadline: Friday, September 18, 2020.

We’ll call you to confirm your registration and arrange payment details.

How do I access the virtual auction?

  1. A little before 6pm on auction night, open Discord on your computer, phone or tablet.
  2. Click/tap on our Discord server icon (blue and red meeples) along the left edge of the app.
  3. Then click/tap on the Game Auction voice channel. (Please mute your mic except when asking questions.)
  4. Finally, click on the game-auction text channel to follow the bidding and enter your bids.

You can maximize the video by tapping on it (phone/tablet) or double-clicking (computer). To minimize the video and return to the game-auction text channel, tap on the double-headed arrow in the top left corner (phone/tablet) or click on the game-auction text channel again (computer).

happy buyer

When/how do I pay for my auction purchases?
We’ll keep track of what you buy. After each auction, we’ll tally up your bill and charge the credit card you have on file accordingly.

When can I pick up my auction purchases?
You can pick up your games at the store the week after the auction. Contactless curbside pickup and local delivery are also available.

If I’m selling games in the auction, can I also buy games in the auction?
Absolutely Yes! You can both sell games in the auction and buy games in the auction. However, you must pay for your auction purchases with a credit card. You may not use the Store Credit you receive from selling games in the auction to buy games in the auction.

Please Be Patient & Understanding

While we’ve done our best to plan for every contingency, you know how best laid plans can go. This is our first time conducting an auction virtually, so please be patient.

We hope you’ll find the Virtual Board Game Action a fun and exciting event on Saturdays, September 19 & 26, 2020 at HBB&G.

[button link=”/wp-content/uploads/BoardGameAuction-SellerForm.pdf” color=”#ffffff” target=”_self” icon=”gavel” icon_position=”left”]Board Game Auction Seller Form[/button]

Related:

[post title=”Virtual Game Auction – September 2020″]

Board Game Auction Seller Form

One comment:

Leave a Reply

Your email address will not be published. Required fields are marked *

*

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Copyright © 2005-2020 Here Be Books, LLC. All rights reserved.