Virtual Game Auction September 2021 FAQ

Virtual Game Auction FAQ – September 2021

About

Virtual Board Game Auction Meeple

Here Be Books & Games is hosting its fourth Virtual Game Auction and twelfth Game Auction overall Saturday, September 25, 2021 at 6pm virtually via its Discord server! To help make it clear how the Virtual Game Auction works, we’ve put together this FAQ. If you still have questions after reading it, please call us at (843) 695-1498.

Seller FAQ

stack of games and auction gavel

How do I sell games at the auction?
Bring the games and/or jigsaw puzzles you want to sell to Here Be Books & Games during regular store hours Saturday, August 14 thru Wednesday, September 22, 2021. The sooner you bring your games and puzzles in the better, as we will cut off submissions once the auction has reached capacity.

You should inventory all games and puzzles beforehand to make sure they’re complete. We’ll have you complete a form for each lot you wish to sell, indicating the reserve price (the lowest you’re willing to sell it for), plus any notes about condition, expansions or extras we should mention during the auction.

Where do I get the seller’s forms?
You can download the forms here and fill them out ahead of time to speed up the process or pick some up at Here Be Books & Games.

Do I really have to check each game/puzzle I want to sell for completeness, that is, count every card and piece?
Yes! If something unessential to game play is missing, note it on the seller form. If the game is not complete enough to be playable, do not bring it to the auction. Please do not submit a jigsaw puzzle that’s missing pieces to the auction unless you bundle it with one or more complete jigsaw puzzles. Note: the number of pieces actually in a jigsaw puzzle rarely match the number on the box, such as 300, 500, 1000, etc.

Sold!

How much does it cost to sell items at the auction?
$2 per lot. You receive the proceeds in Store Credit for each lot we auction off for you, less $2.

What constitutes a lot?
A lot can be:

  • a single board game, jigsaw puzzle, card game, video game or roleplaying game (RPG) book.
  • a game with one or more expansions.
  • a bundle of multiple games, puzzles, RPG books or accessories to be sold together.

We recommend you bundle several small items as a single lot to make it more attractive to buyers. Please do not bundle more than 2 regular-size or large games together in a lot.

How and when do I get paid?
After the auction concludes, and all Buyers have paid for their games, we’ll issue Store Credit slips to the Sellers. You can pick up your Store Credit slip the week after the auction.

What can I buy with Store Credit?
You can use your Store Credit to purchase new or used in-stock merchandise, as well as, special orders and preorders. If there’s a game, gaming supply or accessory you want that isn’t in stock, just ask us. We’ll try to get it for you.

May I use the Store Credit I earned for items I sold in the auction to buy other items in the Auction?
No. You may not use Store Credit or coupons to pay for your auction purchases. We accept credit cards and PayPal though.

What if an item I bring to sell, doesn’t sell?
We’ll give it back to you. If you don’t want it back, you can donate it to our Game or Puzzle Library or for a future giveaway.

Do I have to be present to sell items in the auction?
No. You can drop off the games and puzzles you want to sell, with completed seller forms. We’ll hold your Store Credit slip at the counter until it’s convenient for you to pick it up.

Buyer FAQ

Is there an admission fee to participate (bid) in the auction?
No. Admission is FREE. However, you must register in advance, by Friday, September 24, 2021.

How do I register to participate in the auction?
To register for the auction, please do the following:

Discord
  • Join our Discord server, if you haven’t already: https://discord.gg/nDhv9EJ
  • Call Tina at (843) 851-1498 any day between the hours of 11am and 8pm or text your name and Discord username to us at (843) 695-1498 and we’ll call you back. We’ll assign you a bidder number and collect your payment information.
  • Bidder Registration Deadline: Friday, September 24, 2021.

How do I access the virtual auction?

  1. A little before 6pm on auction night, open Discord on your computer, phone or tablet.
  2. Click/tap on our Discord server icon (blue and red meeples) along the left edge of the app.
  3. Then click/tap on the Game Auction voice channel. (Please mute your mic except when asking questions.)
  4. Finally, click on the #game-auction text channel to follow the bidding and enter your bids.

You can maximize the video by tapping on it (phone/tablet) or double-clicking (computer). To minimize the video and return to the game-auction text channel, tap on the double-headed arrow in the top left corner (phone/tablet) or click on the game-auction text channel again (computer).

happy buyer

When/how do I pay for my auction purchases?
We’ll keep track of what you buy. After the auction, we’ll tally up your bill and charge the credit card you have on file accordingly.

When can I pick up my auction purchases?
You can pick up your purchases at the store the week after the auction. Contactless curbside pickup and local delivery are also available.

If I’m selling games in the auction, can I also buy games in the auction?
Absolutely Yes! You can both sell games in the auction and buy games in the auction. However, you must pay for your auction purchases with a credit card. You may not use the Store Credit you receive from selling items in the auction to buy other items in the auction.

Please Be Patient & Understanding

While we’ve done our best to plan for every contingency, you know how best laid plans can go. So, please be patient.

We hope you’ll find the Virtual Board Game Action a fun and exciting event on Saturday, September 25, 2021 at 6pm on Here Be Books & Games’ Discord server. In the meantime, submit the games & puzzles you want to sell ASAP and watch our Facebook page for auction updates. See you there!

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