McGraw Hill
Crucial Confrontations: Tools for resolving broken promises, violated expectations and bad behavior
Crucial Confrontations: Tools for resolving broken promises, violated expectations and bad behavior
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Crucial Confrontations by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, published by McGraw Hill, trade paperback 2005
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Author: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Binding: Trade Paperback
Publisher: McGraw Hill
Year Published: 2005
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